Cancellation Policy

Orders can be cancelled free of charge before they are packed or handed over to our delivery partner. Once cancelled successfully, a full refund (if prepaid) will be processed to the original payment method.

Once an order has been dispatched, it generally cannot be cancelled. You may refuse delivery if applicable, however any refund or replacement will be subject to our Refund Policy.

• COD orders may be cancelled before dispatch.
• Repeated fake or refused COD orders may lead to restriction of COD for future purchases.

4. Refund After Cancellation

For prepaid orders cancelled before dispatch, refunds are normally processed within 5–7 business days. The actual credit time depends on your bank or payment provider.